Privacy Policy
How we protect and handle your personal information
Information We Collect
At NextFlowForce, we collect information that helps us provide better decentralized application development services. When you reach out to us or use our services, we may collect your name, email address, phone number, and company details.
We also gather technical information about how you interact with our website. This includes your IP address, browser type, pages you visit, and how long you spend on our site. This data helps us understand what's working well and what needs improvement.
We don't sell your personal information to third parties. We don't track you across other websites. We don't collect unnecessary data just because we can.
- Contact information when you reach out to us
- Project details you share during consultations
- Payment information for our services
- Website usage data to improve our platform
- Communication records to provide better support
How We Use Your Information
Your information helps us deliver the decentralized application services you're looking for. When you contact us about a project, we use your details to understand your needs and provide relevant recommendations.
We also use this information to keep you updated on project progress, send invoices, and handle any support questions you might have. Sometimes we'll analyze usage patterns to make our website more helpful for future visitors.
- Responding to your inquiries about DApp development
- Providing project updates and technical support
- Processing payments and managing contracts
- Improving our services based on your feedback
- Complying with legal requirements in the Philippines
Information Sharing and Disclosure
We keep your information private and only share it when absolutely necessary. If we're working on your project with trusted partners or subcontractors, they might need access to relevant project details. But they're bound by the same privacy standards we follow.
We only share your information when required by Philippine law, to protect our legal rights, or with your explicit permission. We'll always try to notify you first unless we're legally prevented from doing so.
Third-party services we use for hosting, analytics, or payment processing may have access to certain data, but only what's necessary for them to provide their services. We choose these partners carefully and make sure they meet our privacy standards.
- With project partners who need specific information to complete your work
- When required by Philippine courts or government agencies
- To payment processors for handling transactions
- With your explicit written consent
Data Security and Protection
We take data security seriously, especially given the sensitive nature of blockchain and decentralized application development. Our systems use industry-standard encryption both for data transmission and storage.
All team members who handle client information receive training on privacy practices. We regularly review our security measures and update them as new threats emerge. Our servers are hosted with reputable providers who maintain strong security protocols.
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Limited access to personal information on a need-to-know basis
- Regular security audits and improvements
- Secure backup systems with encryption
If a security incident affects your personal information, we'll notify you within 72 hours and explain what happened, what information was involved, and what steps we're taking to fix the situation.
Your Privacy Rights
You have control over your personal information. You can request to see what data we have about you, ask us to correct any mistakes, or request that we delete your information entirely.
If you want to stop receiving updates from us, you can unsubscribe at any time. For project-related communications, we'll need to keep sending essential updates until the project is complete, but we can minimize non-essential messages.
- Access your personal information we have on file
- Request corrections to inaccurate data
- Ask for deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
- Object to certain types of data processing
Send us an email at info@nextflowforce.com with your request. We'll respond within 30 days and help you through the process. There's no charge for reasonable requests.
Data Retention and Deletion
We keep your information only as long as we need it to provide our services or as required by Philippine law. For active projects, we maintain all relevant data until project completion and final payment.
After a project ends, we typically keep basic contact information and project summaries for three years in case you need support or want to work with us again. Financial records are kept for seven years to comply with tax and accounting requirements.
- Active project data: Until project completion plus one year
- Contact information: Three years after last interaction
- Financial records: Seven years for tax compliance
- Website analytics: Two years maximum
- Support communications: Three years
When we delete your information, we make sure it's removed from all our systems, including backups. Some data might remain in encrypted backups for up to 90 additional days before being permanently destroyed.
Cookies and Website Analytics
Our website uses cookies to remember your preferences and understand how visitors use our site. These are mostly technical cookies that help the website function properly and analytics cookies that show us which pages are most helpful.
You can disable cookies in your browser settings, though this might affect how some parts of our website work. We don't use cookies for advertising or tracking you across other websites.
Essential cookies keep our website working properly. Analytics cookies help us understand visitor patterns so we can improve our content. We don't use advertising or social media tracking cookies.
- Essential cookies for website functionality
- Analytics cookies to improve our content
- Preference cookies to remember your settings
International Data Transfers
While NextFlowForce is based in the Philippines, some of our technology partners and service providers may be located in other countries. When we transfer your information internationally, we make sure appropriate safeguards are in place.
We only work with international partners who maintain privacy standards comparable to what we provide. Any data transfers are done securely and only include the minimum information necessary for the specific service.
- Cloud hosting services with strong privacy protections
- Payment processors that comply with international standards
- Development tools hosted by reputable providers
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if we have your contact information, or by posting a notice on our website.
We encourage you to check this page periodically to stay informed about how we're protecting your information. The date at the top of this policy shows when it was last updated.
For major changes that affect how we use your information, we'll provide at least 30 days' notice before the changes take effect.
Questions About Your Privacy
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: info@nextflowforce.com
Phone: +639214425528
Address:
1 Residences, Megatower Residences
Lower Ground, Baguio
2600 Benguet, Philippines
We aim to respond to all privacy inquiries within 5 business days.
This privacy policy is effective as of January 15, 2025, and applies to all information collected by NextFlowForce from that date forward.